Healthcare & Support Provider

Empowering Lives. Optimising Well-being.

Person-centred care and support that builds confidence, independence, connection and more joy in everyday life.

✓ CQC registered✓ Person-centred✓ Wolverhampton based

More than one service

Everything starts with the person.

LuMak is moving forward as a care and support organisation centred on supported living, community participation, social connection and independence. We listen first, then shape purposeful support around each person’s strengths, choices and desired outcomes.

Supported Living

Person-centred care and support that helps people live in their own homes with choice, dignity and greater independence—developing daily living skills, confidence and meaningful routines.

Discover more about supported living →

Care & Support

Flexible, strengths-based support with everyday living, appointments, wellbeing and achieving personal goals.

Explore care and support →

Community Access & Socialisation

Travel, shopping, friendships, hobbies and meaningful activities that build confidence, connection and belonging.

Discover meaningful days →

LuMak Hygiene

Decluttering, hoarding support, deep and bio-hazard cleaning, tenancy and commercial services delivered with dignity.

See our transformations →

LuMak Training

Practical workforce learning that builds confidence, competence and safer care.

See training media →

Lucy Listens

A calm, non-clinical listening space where people can feel heard, valued and less alone: you talk, we listen, you heal.

Watch Lucy Listens →

Registered with the Care Quality CommissionView LuMak Services Limited’s official CQC profile and registration details.

A place to connect and thrive

Days with colour, purpose and belonging.

Quantum Thrive is LuMak’s community connection partner—a welcoming activity hub where adults build friendships, confidence and practical life skills.

Monday, Wednesday & Friday Day activities and meaningful connection

Wednesday evening Music, dancing and the community disco

Friday outings Bowling, meals and shared experiences

Skills & wellbeing Cooking, budgeting, creativity and confidence

Inside Quantum Thrive

A real place to connect, grow and thrive.

Step inside our Wolverhampton community hub—a welcoming space for conversation, meaningful activity, creativity, life skills, games and quiet moments. These are genuine photographs of the Hub.

LuMak in action

Testimonials, stories & more.

Begin with real experiences shared by people connected with LuMak, then explore our Hygiene transformations, the Lucy Listens video space and our training work in action.

Testimonials & Real Stories

Video feedback and stories of confidence, care and positive change.

Hear their stories ↓

Hygiene Transformations

Before-and-afters, walkthroughs and work completed with dignity.

View transformations ↓

Lucy Listens

Four videos from the safe, compassionate listening space.

Watch the videos ↓

Training in Action

Photos, accreditation and the learning we deliver.

Open training collection ↓

Testimonials & real stories

Hear from the people who know us.

Genuine video and written feedback helps families, professionals and the people we support understand what compassionate, non-judgemental care and support can make possible.

Their words. Their experience.

Real Voices. Real Experiences.

Nothing communicates the value of good care and support more clearly than the people who experience it. These testimonials are shared with permission.

Hina’s story · Part 1

A first reflection from Hina

Hina begins sharing what LuMak and Quantum Thrive mean to her.

Hina’s full testimonial

Hina’s Story — In Her Own Words

A warm, open and personal testimonial shared by Hina after giving her consent.

Video testimonial

Feeling supported and heard

An honest account from a member of the LuMak community.

“The support is GOLD standard. The team is building someone’s life and enabling them to be independent and live life to the fullest.”

Pam · Wolverhampton

“Thank you Lucy & Ben for the powerful support and care that you provide.”

Paramjit · Wolverhampton

“I used to be terrified of going out and suffered from social anxiety. With the help of my amazing support worker, I now have the confidence to face the world.”

Sarah · Dudley

Hear from Our Clients

Client reflects on his transformative journey with Lumak support services. He contrasts his previous "lifeless" state with his current thriving condition, attributing the change to his support team's kindness and non-judgmental approach. The review concludes with future planning and mutual appreciation between Client his support worker Lucy.

You talk. We listen.

The Lucy Listens video space.

A calm, non-judgemental place to be heard. These four videos are retained from the existing Lucy Listens website and can be played here.

Lucy Listens · Film 1

Compassionate listening and human connection.

Lucy Listens · Film 2

A safe space to speak openly and feel valued.

Lucy Listens · Film 3

Time, empathy and a gracious ear.

Lucy Listens · Film 4

Helping people feel less alone.

For the complete Lucy Listens space, visit Lucy Listens ↗

Knowledge into practice

Training matters here.

LuMak has an established record of practical healthcare training, delivered with personal attention and expert guidance. This collection keeps that experience visible.

Learning with confidence

Practical training that strengthens competence, safety and professional confidence.

A broad learning programme

Core and specialist subjects for people working across health and social care.

CPD recognised

Learning designed to support continued professional development.

Healthcare training expertise

LuMak’s training is connected to the Association of Healthcare Trainers.

Moving & handling

Basic life support

Infection control

Complex care

COSHH

Fire safety

Health & safety

Food safety

Safeguarding adults

Equality & diversity

Behaviour & conflict management

View more LuMak Training information ↗

Joy & laughter

bringing warmth and fun into everyday life

Life skills

building practical ability for daily living

Purpose

meaningful activities, relationships and experiences

Confidence

greater choice, connection and independence

Clear and responsive

A simple journey to the right support.

Start a conversation

Tell us what matters and where support may help.

Person-led assessment

We consider needs, strengths, risks and preferences.

Shape the support

We agree a practical plan and clear outcomes together.

Review and grow

Support adapts as confidence and circumstances change.

Your feedback is key

Your voice shapes better care and support.

Tell us what is working, what could be better, or who deserves recognition. We welcome feedback, compliments, concerns and ideas from everyone connected with LuMak. Simply choose the option that describes you.

More than cleaning

We restore safety, space and home pride.

LuMak Hygiene approaches every home without judgement. Our work includes sensitive decluttering and hoarding support, deep and bio-hazard cleaning, residential cleaning, and pre- and post-tenancy transformations.

Flat One · Before

Before · Room view 1

Before · Room view 2

Before · Room view 3

Flat One · After

After · Space restored

After · Clean and organised

After · Home pride restored

See the full existing service information on the LuMak Hygiene site↗, or request a confidential assessment.

Let’s talk

What would make life better right now?

Supported living, care and support, community access, the Hub, specialist hygiene, training or listening support—tell us what matters to you and we’ll help you find the right next step.

Call us 07305 616623

Care and support enquiries wellbeing@lumakservices.com

General enquiries info@lumakservices.com

Visit usTechnology Centre, University of Wolverhampton Science Park, Wolverhampton WV10 9RU

Start an enquiry

Please do not include confidential medical information in this initial enquiry.